Privacy Policy
The www.reliance-intl.com website is owned and operated by Reliance International Financial Planners, which acts as the Data User of your personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).
We have adopted this Privacy Policy to govern how we process information collected by www.reliance-intl.com , and to explain the purposes for which we collect your personal data. Please read this Privacy Policy carefully before using the website. We take the security and confidentiality of your personal data seriously.
1. Personal Information We Collect
When you visit www.reliance-intl.com, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
Moreover, we collect personal data that you voluntarily provide to us during form submission to fulfill our service agreements. This includes, but is not limited to:
First name and surname
Contact information (Email address, telephone number)
2. Purpose of Collection and Use of Data
We process your data only to the extent necessary to maintain our services and secure our platform. Device Information collected automatically is used strictly to identify potential cases of abuse and to generate statistical data regarding website usage. This statistical information is not aggregated in a manner that identifies any individual user.
You can visit our website anonymously without revealing your identity. However, if you wish to use specific features of the website—such as contacting us through a form—you must provide personal data.
Obligatory vs. Voluntary Data: Where personal data fields are marked as mandatory, you must provide this information to access the requested feature (e.g., providing a delivery address to complete an order). Other unmarked fields are entirely voluntary.
3. Direct Marketing
We intend to use your name and contact details (such as email address) to send you promotional materials, updates, or other information egarding our services.
Under Hong Kong law, we will not use your personal data for direct marketing purposes unless we have received your explicit consent or an indication of no objection. You have the absolute right to opt out of direct marketing at any time, free of charge, by clicking the "Unsubscribe" link in any promotional email or by contacting us at clientservice@reliance-intl.com.
4. Disclosure and Transfer of Personal Data
We keep your personal data confidential. We will not sell, rent, or trade your data to third parties. However, to operate our website and fulfill our services, your data may be transferred to or shared with the following classes of transferees:
Third-party service providers (such as web hosting services, IT developers, and payment gateways)
Logistics and courier partners for product delivery
Professional advisors (auditors, legal consultants)
Law enforcement agencies, government bodies, or regulatory authorities when required by a subpoena, legal process, or applicable Hong Kong laws.
Your data may be processed on servers located outside of Hong Kong (including the United States and Canada). By providing your data, you acknowledge these cross-border transfers.
5. Your Rights: Data Access and Correction
Under Data Protection Principle 6 (DPP6) of the PDPO, you have the right to:
Check whether we hold your personal data and request access to it.
Request the correction of any inaccurate personal data we hold about you.
If you wish to make a data access or correction request, please email our team at clientservice@reliance-intl.com. As permitted under Section 28 of the PDPO, we reserve the right to charge a reasonable fee for processing any data access request.
6. Information Security
We secure the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, modification, or leakage. However, no data transmission over the Internet or wireless networks can be completely guaranteed.
7. Links to Other Websites
Our website may contain links to external websites that are not owned or controlled by us. We are not responsible for the privacy practices of third-party platforms. We encourage you to review the privacy policies of any external website you visit.
8. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your legal data protection rights, or want to update your communication preferences, please contact us at: